Privacy Policy

1. Introduction

Gokulgarh Eco Resorts Private Limited, operating as Ananth Aravali Resort & Waterpark ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our resort, use our services, or interact with our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Payment and billing information
• Date of birth and government-issued ID information (as required for check-in)
• Preferences and special requests
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type, IP address, and device information
• Pages visited, time spent, and clickstream data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process reservations and manage bookings
• Provide and improve our services
• Communicate with you about your stay and our offerings
• Send promotional materials (with your consent)
• Comply with legal obligations
• Prevent fraud and enhance security
• Analyze usage patterns and improve user experience

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processors, booking platforms, etc.)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: